- 03 Feb 05
U2.com has posted "An Open Letter From Larry Mullen" in which the drummer addresses both "long-time U2 fans" and "so-called U2 fans"...
U2’s drummer Larry Mullen has posted an open letter on U2.com apologizing to members left ticketless from last week’s pre-sale debacle.
Prefacing the letter with the line “This is not something that I would normally do,” the statement reads:
“There was a mess up in the way the tickets were distributed through U2.com for the Vertigo pre-sale. Some of it was beyond our control, but some of it wasn't.
“I am now in the process of figuring out a way of distributing the tickets for our intended return to North America in the fall. The only fair way of doing this is to give U2 Propaganda members, who are now U2.com members, priority in the queue.
“After that, people will be given priority in the order in which they joined. Many people who joined U2.com and didn't get tickets are understandably angry. They now have the option to get a full refund of their subscription fee.”
Addressing the predicament in which scalpers were able to abuse the system, Larry writes:
“The idea that our long-time U2 fans and scalpers competed for U2 tickets through our own web site is appalling to me. I want to apologise to you who have suffered that.
“If your U2.com pre-sale experience has left you disappointed, I hope this will go some way towards reassuring you of our total commitment to our audience.”
The letter, which is signed “Slainte, Larry”, is then concluded with the following remark:
“By the way, a note to those so-called U2 fans who are quick to accuse U2 of unseemly behaviour, I've only got two words for you...”
The letter ends with this hanging statement and by a link to “information on a refund”.