- 16 Mar 20
The delivery pizza giant has introduced No-Contact delivery in an effort to minimise the potential spread of COVID-19.
Read Domino's Pizza's full statement below.
"Domino’s understands the trust you place in us to deliver safe, freshly prepared pizza and takes this responsibility incredibly seriously. Given the evolving COVID-19 situation I wanted to update you with everything we’re doing, as this is clearly a worrying time for many people.
"I wanted to reassure you that the safety and wellbeing of customers and colleagues is always our top priority. Domino’s already has very high hygiene standards and strict food handling procedures. In light of the current situation we’re carefully following the advice from health authorities. We’ve implemented a number of additional precautions such as increased hand washing and sanitisation.
"For customers who want to feel even safer when ordering, from next week we will launch Contact Free Delivery. This service comes at no additional charge and is in response to some customers wishing to limit physical contact during the current COVID-19 outbreak. We’re pleased to be able to offer this across every Domino’s store in the UK and Ireland.
"By introducing Contact Free Delivery, we believe that we will give our customers peace of mind when ordering a Domino’s, while also protecting our delivery drivers.
"You can select a Contact Free Delivery at the checkout on our app or website when placing your order. Your driver will call you when they arrive to agree where you want your food left. Once the order has been placed in the agreed location, the driver will stay at least two meters away while you collect your order. To ensure the service is truly contact free, all Contact Free Delivery orders must be pre-paid online or over the phone.
"Everyone at Domino’s is working tirelessly to ensure we continue to provide you with the level of service and quality you’d expect from us during these challenging times."
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