HMV owners Hilco Capital has announced that HMV will exchange valid HMV gift cards which were not honoured during the receivership of the old HMV business for gift cards in the new business.

From Friday September 6 until Friday October 11 2013, customers with a valid HMV gift card should log on to [link]hmv.ie[/link], or pick up a leaflet in store which will explain the exchange process. Customers will be invited to register online for verification, and will then be issued with a new card of the same value week commencing October 14 2013. Consumers will be able to use their exchanged gift cards until Friday November 15 2013. Gift cards can be used in the four standalone HMV stores in Henry Street, The Dundrum Centre, Liffey Valley SC and the Crescent SC in Limerick as well as the dual branded Xtra-vision / HMV stores located throughout the country.

The National Consumer Agency has welcomed the decision by HMV owner Hilco to honour valid HMV vouchers and gift cards. Karen O Leary, Chief Executive of the National Consumer Agency said; "We welcome the decision by Hilco. The new HMV is acting honourably and is treating consumers very fairly in accepting vouchers and gift cards issued by the previous owners of HMV."