Simon’s lawsuit maintains that her album was not available for purchase in what is described as "a substantial number" of Starbucks outlets during the crucial early months of the album’s release. She also believes that selling it at a discount price "stigmatised" the album, and that she could not get the promotion and distribution she was promised.

In response, Starbucks claim it fulfilled all its obligations concerning the CD, and they got only a "tepid response" to the album from their customers.

Simon, who was once married to James Taylor and who enjoyed massive international success with ‘You're So Vain’ and ‘Nobody Does It Better’, has not specified the level of compensation she’s looking for from Starbucks. Her next album, Never Been Gone, is due for release later this month, but Starbucks are not involved.
Paul McCartney, Bob Dylan and Joni Mitchell are among the other artists who had albums released through deals with Starbucks.